SD Beauty Salon
Trade Exchange Service
Would you like to trade in damaged body parts of your Super Dollfie with new parts?
This service is to exchange damaged SD parts such as failed customizations, heavy modifications, or accidents that resulted in deep scratches into brand-new parts for a fee.
Definitions
- Customization ... Minor changes to the parts, like sanding or additive epoxy putties.
- Modifications ... Major changes to the parts, such as changing the structure of the head parts.
Detailed Information
Service Information
What you need
1. SD Parts for Exchange
2. Application Form
Appointment with Doctor
Expected Time: 10 ~ 15 minutes / appointment
*The time may change depending on the case.
Time for Procedures
Once we bring back all the SD Parts that need to be exchanged from the event, we will prepare brand-new parts in Japan and deliver them to you through VOLKS USA.
Delivery of SD Parts
Expected Date: February - March 2027
- Shipping fees will be calculated and charged prior to delivery.
- Office Pick-Up is also available free of charge.
Questions & Answers
About the Service
- Q.Would you provide this service to SDs who were not welcomed through VOLKS?
- A.Yes. Any Super Dollfie owned by our customers will be able to use this service. However, if the combination of the services requires a certificate (such as One-Off Models and Full Choice Models), the customer name must match the name on the certificate.
- Q.Would you disassemble and/or assemble my SD for me?
- A.No. Please disassemble your SD prior to the appointment. We will not have any maintenance tools at the booth.
About SD Parts
- Q.I own a discontinued Full Choice head. Will you be able to exchange my parts?
- A.Even if the Full Choice head has been discontinued, we can exchange it as long as we have stock. If you would like confirmation prior to the event, please contact VOLKS USA for more information.
- Q.Can you accept exchanges for the School heads?
- A.Yes, they can be replaced. Click here for the price list of classroom heads, classroom kits, and DWC heads for trade-in replacement.
- Q.Can you accept exchanges for SD parts with the Old Skin colors?
- A.Yes. We will accept SD parts with Old Skin colors to exchange with Pure Skin colors.
- Q.Do the new heads come with the "Schpitt" Magnet?
- A.Depending on the head type, it may or may not have the "Schpitt" Magnet inside.
- Q.My current SD parts are not Pure Skin parts with UV protection. Once I exchange them to new parts will they be Pure Skin parts with UV protection?
- A.Yes. The newly exchanged SD parts will be made in Pure Skin with UV protection.
Combination Satogaeri Service
- Q.Can I bring my One-Off Model to the Trade Exchange Service booth?
- A.Yes. You can trade in your One-Off Model at the booth. Please understand that the new SD head will arrive with no makeup. If you would like to have the makeup reapplied to the new head, please fill out both Application Forms and answer "Yes" to the extra questions. The combination of these services will require a One-Off Model Certificate.
- Q.How long will the combination of Satogaeri Service take? Am I able to bring my SD home after the event?
- A.If you order the combination of Satogaeri Service, it will take around 3 - 4 months for the Face Beauty Maintenance to be completed.
Terms and Conditions
Trade In SD Head Parts
- New head parts will arrive with no makeup.
Whether the SD head parts (including One-Off Model head) comes with makeup or not, we will exchange them with the newer parts without any makeup.- Please also order the Satogaeri Service if you would like to have makeup on the new head parts.
- The application of Face Beauty Maintenance requires certificates depending on the SD.
- Exchanged head parts require SD Head Plates.
Please make sure that the SD head has their original SD Head Plates. We will not accept any requests to reissue the plate. - Exchanges for SD and MSD head lids are not accepted.
Since SD parts are sculpted/modified for use with new mechanisms, each head and head lid varies in structure, shape, and size within the same models depending on the original model and reproduction period.
Therefore, we cannot accept exchanges for the head lid alone. Please make sure to submit both head and together lid as a set.- This will include Standard, Limited, and Full Choice Models.
- Please be aware that if you submit both head and lid as a set, the new head may vary in structure, shape, and size depending on the head type.
- Please remove all accessories before submitting your SD.
Accessories such as eyelashes and glass eyes must be removed before trade-in. Any accessories left attached will not be returned and will be disposed of by VOLKS.
[Examples]: Eyelashes, Glass Eyes, etc.
Trade of SD Body Parts
- New body parts will come unassembled if you trade in a whole body.
Please remove all structural parts which include S-Hooks, Lock Washers, Rubber Bands, KIPS, Elastic Cord, etc. We will dispose of all accessories that have not been removed. - SD Assembly Service is available through Satogaeri Serivce.
Please fill out the Application Form for Satogaeri Service, and apply for body assembly.
Important Notices
- This "Trade Exchange Service" is to exchange your SD parts for brand-new parts for a fee. This is not the service to sell the individual SD parts to customers.
- This service is for customers who own the exchanged parts; these parts need to be delivered to the same person. We will not accept service requests by people other than the owner.
- Exchanges for the accessories that come with Limited and Standard SD Models are not accepted (such as glass eyes, wigs, outfits, SD Plates, shoes, boxes, and instructions).
- All SD parts will be exchanged for the same part that was given but in Pure Skin parts with UV protection.
(not like, S-sized → M-sized bust, White → Ebony Skin, One piece → Split body, etc.) - Due to the nature of the products, seam lines will be present on the surface of SD parts.
- SD heads and special-ordered parts with Limited Models are made in limited quantities. Depending on our stock, we may not be able to accept exchanges.
- Depending on the original model and the reproduction period, the structure, shape, and size of SD parts may vary even within the same product name or series.
Due to resculpting, the new SD parts you receive may vary in structure, shape and size from the exchanged parts. - There will be cases where differences can be seen in the skin colors of new SD parts and the parts you brought. Please note colors can change due to aging due to the nature of the product. Please be forewarned.
SD Parts Information
Trade Exchange Service - SD Parts Information
Since Super Dollfie have various body parts and combinations, please make sure to check your SD's parts prior to the appointment.
Some body parts for specific SDs may not have available stock for exchanges or have been discontinued. Please read through this page for more information and contact VOLKS USA if you need further assistance.
Available Information
Requirements for Exchanged Parts
| Menu | Exchanged Parts | Bring | Returned |
|---|---|---|---|
| Trade Exchange | Head Parts | Disattached from the body | Head Parts |
| Body Parts (Ex. Arms, Legs) | Disassebled Parts | Unassembled Parts | |
| Trade with New Body Series |
Body Parts (Ex. Arms, Legs) | Disassebled Parts | Unassembled Parts |
| Whole Body (Old Type) | Assembled Body + Head disattached | Unassembled Body |
SD Parts Price List
Basic SD Parts
The service fees for individual SD parts will vary depending on the SD size. Please check the price list to find out how much the service fees will be for your SD head.
Full Choice Head Parts
The service fee for Full Choice Heads (shared by SD, SD Boy, SD13, and SD13 Boy) will vary depending on the head size. Please check the price list to find out how much the service fees will be for your SD head.
| Head No. | Size | Price |
|---|---|---|
|
SD Girls | $141 |
|
SD13 Boys | $152 |
Dear SD Head Parts
Please check the price list to find out how much the service fees will be for your Dear SD head.
| Head Type | Size | Price |
|---|---|---|
|
SD Girl | $141 |
|
SD13 Boy | $152 |
|
SDGr Girl | $198 |
School Heads / Head Parts included in the MSD Kit / DWC Head Parts
Please check the price list to find out how much the service fees will be for special parts.
| Head Type | Size | Price |
|---|---|---|
| School Head (Type: A, B, C, and D. Includes Sweet Dream Ver.) | SD | $141 |
| Maria, Schultz, Rock, Margaret, Margaret Sweet Dream, Mi-chan, and Ta-chan | MSD | $88 |
| DWC Head (Type: #01, #02, #03, #04, and #05) | SD | $141 |
- School-A head will be replaced with the SD DWC #04, and School-A Sweet Dream Ver. will be replaced with the SD DWC #05.
Schpitt-Style Head Decorative Parts
Please check the price list to find out how much the service fees will be for special parts.
| Head Type | Price |
|---|---|
| No Flocking / No Airbrush Finish | $50.00 |
| Clear Pearl Finish | $50.00 |
| Flocked Finish | $54.00 |
| Airbrushed Finish (Special Coating) | $59.00 |
| Shirukuma Shige-chan☆ Ears | $42.00 |
| Simple Cute Cat Ear Parts – LOVE Version | $55.00 |
- Prices and services are subject to change without notice.
- Some parts are currently unavailable for trade-in.
Special Parts
Please check the price list to find out how much the service fees will be for special parts.
| Parts Type | Name of Model / Type | Skin Color | Price |
|---|---|---|---|
| Head (with a lid) | Cecile the Scarface | PS Normal | $231.00 |
| Head (with a lid) | Cecile the Scarface | PS Sunlight | $318.00 |
| Head (with a lid) | Reisner the Scarface | PS Fair | $300.00 |
- The Eye-opening service for "Cecile the Scarface" head requires an extra charge for Satogaeri-Service.
Trade with Pure Skin Parts
This menu will be perfect for those who own the Super Dollfie with Old Skin colors released in the past and would like to exchange with Pure Skin colors.
Head Parts
Exchange Head Parts from Old Skin → Pure Skin colors:
- Old skin colors include "Old Skin Normal" and "Old Skin Beauty White".
- Each color will be exchanged as follows;
| Bring | Returned | Price |
|---|---|---|
| Old Skin Normal | Pure Skin Fair | *Please check the Price Chart for Trade Exchange |
| Old Skin Beauty White | Pure Skin White |
Important Notes
- This menu is available for the "head parts with Old Skin" released in Pure Skin. We cannot exchange the head parts released only as Old Skin, such as "MSD Boy Akira", etc.
- We will not accept exchanges for Old Skins to the same Old Skins.
Trade with New Body Series
Whole Body / Body Parts
Exchange Whole Old Body → New Body
If you trade in one of the eligible bodies for a complete body, we'll exchange it for a newer version that has improved posing.
| Bring SD Body | Body After Exchanged |
|---|---|
| Yo-SD Girl/Boy, Yo-Tenshi Body | Yo-SD Girl/Boy, Yo-Tenshi Body, with body improvements and double elbow joint arms. |
| MSD Girl/Boy Body | SDM Girl/Boy Body |
| MSD Ko-Tenshi Body (Asexual, Split Body) | SDM Ko-Tenshi Origin Body (Asexual, Single Torso Body, S-Sized Bust) |
| SDC Girl Body (Old Ver.) | SDC Girl Body New Improved Body |
| SD Girl/Boy (Old Skin) | SD Girl/Boy (Pure Skin) |
| SD13 Boy, 13 Seirei (Sakaki Type) Body | SDGr Boy (13 Revival) Body |
| SD16 Girl Body (Old Ver.) | SD16 Girl Body New Improved Body |
Important Notes
- We cannot accept exchange requests for newly manufactured bodies of older body versions. (Example: MSD Girl → MSD Girl will not be allowed)
- Exchanged body parts will match the specifications of the body you originally turned in.
- Once exchanged, the new body cannot be reverted to the old body.
- The body will return to you unassembled. If you prefer to receive the body assembled, please apply for the Body Assembly option available in SD Satogaeri Service / Trade-in Exchange Service.
Exchange Old Parts → New Parts
Since we have changed the jointing mechanisms for SD parts, the old types listed below will be exchanged to the newer versions.
| Bring SD Parts | Parts After Exchanged |
|---|---|
| SD Girl & Boy: Old Knee Type and Normal Leg (upper & lower, Pure Skin) | SD-L-01
*Replacement for the new type will only be accepted with a full set of leg parts (2 thigh parts (left and right), 2 shin parts (left and right), 4 parts in total). |
| SD17 Boy: Full Set of Leg Parts (two thigh, two ball joints, two knee joints, and two shins) | Full Set of New Leg Parts
*Exchanges for the new type will only be accepted with a full set of leg parts (2 thigh joints (left and right), 2 thigh parts (left and right), 2 knee joint parts (left and right), and 2 shin parts (left and right), 8 parts in total). |
Important Notes
- We cannot accept exchanges for individual old type parts.
- This menu requires a full set of the SD body parts to trade.
- Regardless of the single or full set of SD parts, we will not accept exchanges for old types to the same old types.
*The application form will be available soon.
Information for Unavailable SD Parts
Some parts may not be eligible for trade-in exchange. Please check before applying.
Non-Exchangeable SD Parts
Yo-SD / Yo-SD Boy
- Yo-SD Shiro Tachibana: Hands
- Yo-SD Tsukasa Konoe: Hands
MSD / MSD Boy / Ko-Tenshi
- MSD Akira: Head
- MSD Nobu: Head
- MSD Marie/Mario: Head
- MSD Margaret Sweet Dream Ver.: Head
- MSD Promise Hand
SD / SD Boy / SD13 Sizes
- SD Head: SD-F-10, 11, 12, 14, 15, 18 (Old Rio)
- SD13 Jun Tachibana: Left Hand
SD13 Boy Sizes
- SD13 Captain Cecile: Legs, Shins
- SD13 Cecile the Scarface: Right Upper Arm
- SD13 Cecile the Scarface The Ocean of Deep Black Ver.: Right Upper Arm
- SD13 Isao Nanjo: Hands
SDGr Girl Sizes
- SDGr Promise Hand
- SDGr Belldandy: Hands
- SDGr Jun Tachibana: Left Hand
- SDGr Heart Hand
SD17 Boy Sizes
- SD17 Sword Holding Hands
- SD17 Gun Holding Hands
Others
- Collaboration Model: Head
- Kyun Heart Hand Parts (All Sizes)
- SDC Kurt: Lower Arms, Hands
- PS Pinkish-Fair Skin: Head, Parts
- PS PS Alabaster Skin: Head, Parts
- Yo-Midi: Head, Special Hands
- SD GOU: Full Set
- SD Sei-Tenshi: Full Set
- SD Rei-Tenshi: Full Set
- SD Ai-Tenshi: Full Set
- SD Hikari-Tenshi: Full Set
- Please note that there are parts other than those listed above that are no longer being accepted or are no longer in production and cannot be accepted for trade-in exchange service.
- Please check with us in advance if you wish to use the trade-in exchange service.
Application Forms
SD Trade Exchange Service Form for New Body Series (PDF)
*The application form will be available soon.