Fate/Grand Order×Dollfie Dream®

From October 28th (Sat), 2017, start accepting pre-orders! (JST)

Fate/Grand Order×Dollfie Dream®

Product List

  • ≫ Introducing the Newest Dollfie Dream® Pre-Order Project!

    The dream collaboration project between "Fate/Grand Order" and Dollfie Dream® is now coming true!

    From the ever-popular smartphone game, "Saber/Altria Pendragon" & “Ruler/Jeanne d'Arc” are now appearing as Dollfie Dream®!

    We are proud to announce that VOLKS USA, INC. will be taking these special pre-orders for Northern American customers!!

For New Customers♪

Project Schedule

Project Schedule

* Pacific Standard Time (PT).

* The schedule may change without any notice.

Pre-Order Steps

Question and Answer

Q1: What am I expected to do after I place my pre-order?
A: An invoice will be sent to you at the email address you used at the time of your pre-order. Please make sure to keep that invoice with you. VOLKS USA will contact you as soon as we are ready to ship your order. We will keep the record of your order on our system. However, if you do not receive the invoice from us after you place your order, please contact us our customer service at service@volksusa.com immediately.
Q2: If I pay a deposit, when will I pay the remaining balance for my order?
A: We will send you an email when your order is ready to be shipped out. Please refer to the instructions described in the email for paying the remaining balance.
Q3: Can I cancel my order while I am waiting to receive my pre-order?
A: You can cancel your pre-order during the pre-order period (10/28 - 12/24/2017).
When you cancel your order, the deposit made at the time of order will be retained as a cancellation fee. Please note the deposits are non-refundable.
Q4: Can I change the information such as the name, address, or phone number after my order is placed?
A: If you wish to change your information, please contact our customer service.
Q5: I want to place an order, but are there any differences in ordering at the VOLKS USA site and the VOLKS International Web Store site?
A: Yes. The orders will be shipped out from the store where you made your orders at. VOLKS International Web Store is run by VOLKS, Inc in Japan. Each store manages its events differently. Please read the regulations and contact the customer service of the store if you have any questions.

Important Notes about Pre-Order

Limited Item Pre-Order

Pre-Order Period :
From October 28th (Sat) To December 24th (Sun), 2017 (PT)
Delivery Date :
Sequentially delivered from Winter, 2018 (PT)
Dollfie Dream ® Special Pre-Order
"Full Payment"
Dollfie Dream ® Special Pre-Order
"Down Payment"